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Prohibited Business on Platform

Prohibitions or Restrictions apply in relation to certain activities, businesses, flows and/or transactions (hereinafter, collectively, “Activities”) that may be carried out by MANGOPAY, its Partners as well as by their customers “End-users”.

⁠⁠⁠MANGOPAY reserves the right to amend this list, at its entire discretion, on the basis of legal or regulatory requirements as well as the evolution of MANGOPAY’s own risk appetite.

⁠⁠These Guidelines apply prior to the establishment of a business relationship (refusal to enter in business relationship) as well as during the business relationship (blocking of wallets or accounts, and termination of business relationships).

⁠⁠Not sure whether MANGOPAY can support your business? Please contact one of our experts to see if we’re the right fit for your project.

Detailed Prohibitions or Restrictions 

Prohibited Activities

 

3.1. Drugs, Alcohol, and Tobacco

 

  • Drugs, legal or illegal; narcotics, psychotropic, substances, drug paraphernalia

  • Amphetamines, ephedrine, cocaine, methylphenidate

  • Cannabis products, dispensaries, related businesses

  • Cannabidiol (CBD) products containing negligible amounts of THC

  • Tobacco, e-cigarettes, other assimilated (Business-to-Consumer B2C model)

  • Nicotine gum and patches (Business-to-Consumer B2C model)

3.2. Medical & pharmaceutical goods and services

  • Unlicensed therapists

  • Pseudoscience services: Psychic services, voyance services. Psychic, medium, astrology, divinatory arts.

 

See 4.2 Restricted activities, Medical & pharmaceutical goods and services

3.3. Intellectual Property Rights

  • Copyright, trademarks, patents, trade secrets, industrial designs, geographical indications, plant variety rights, database rights, mask works, personality rights, domain name

  • Counterfeit goods, fake merchandise; unlawfully brought into or out of a country

  • Illicit sale of branded or designer items or services without proper authorization

 

3.4. Products and services that are unfair, predatory, or deceptive

  • Multi level, pyramid-style, affiliate marketing or assimilated schemes, including get-rich-quick programs

  • Social Media: Followers, likes, views, approvals or ratings/reviews purchases on Twitter, Facebook, YouTube or other social networks or Marketplaces (Amazon, eBay, AppStore, etc.) Any purchase or sale, including the creation of fake or manipulated customer reviews.

  • Data (including personal or sensitive data) sale/purchase. Any sale, purchase, sharing, facilitation of personal or sensitive (including, potentially personal or sensitive) data on a B2B/B2C and C2C regardless of the underlying business model.

  • Negative option billing for physical products

  • Social, Gaming, Streaming: Sharing or reselling/renting of profiles/accounts on media platforms. Creation, management of fake profiles on social networks. False or fraudulent merchants or buyers on marketplaces. Purchase or sale of followers, likes, views, approvals or ratings/reviews on any social network or Marketplace.

    • See 4.7 Restricted activities, Social, Gaming, Streaming

 

3.5. Adult content and services

  • Adult entertainment, pornography or related digital or non-digital contents, adult dating, adult pay-per-view, adult webcams

  • Prostitution, escort services, non-therapeutic massage services

  • Adult clubs, strip clubs, cabarets, gentleman’s clubs, topless bars

  • Underage porn or assimilated. This definition includes any written, audio or visual contents, services, hosting, facilitation thereof, with no limitations in scope, semantics or context.

  • Any type of adult entertainment and related, including activities, businesses or transaction

  • Adult dating, online dating

3.6. Activities that may be illegal, or subject to specific regulations or licenses

  • Legal services. Legal firms gathering money for objectives beyond paying legal service fees. Customer-to-Customer (C2C) Legal Firms

  • Firearms, explosives and dangerous materials: Weapons (war). Any sale, trading, renting, borrowing, financing or related activities. Peptides, experimental compounds, and various hazards substances including those that are toxic, combustible, and radioactive. As well as fertilizers. Other explosives.

    • See 4.3 Restricted activities, Firearms, explosives and dangerous materials

  • Gambling: Betting, e-casinos, lotteries, sport forecasting, skilled games wagering (e.g fantasy sports). Any type of related activities, businesses or transactions, even when the winnings have no immediate or obvious monetary value.

3.7. Financial services​

  • Debt collection services. Debt collection services by agencies, liquidators, notaries, lawyers, etc.

  • Unlicensed financial services

    • See 4.5 Restricted activities, Financial Platforms, Products, and Services⁠

 

3.8. Other activities

  • Precious goods: Wholesale, trading, transportation of other precious materials including raw materials and natural resources (oil, natural gas, etc)

    • See 4.4 restricted activities, Precious goods

  • Donations, charities: Political parties or political activities

    • See 4.4 restricted activities, Donations, charities

  • Non-fiat currency: Mining services for crypto and NFT supportability and availability. Prepaid phone cards, sim cards, and phone services

    • See 4.4 restricted activities, Non-fiat currencyAuctions: Penny auction and similar concepts.

  • Auctions that do not hold a valid license/registration in the jurisdiction of establishment

  • Shipping, transportation, and delivery services: Platforms for shipping and forwarding brokers, Shipping brokers, Forwarding brokers

    • See 4.4 restricted activities, Shipping, transportation, and delivery services

 

Restricted Activities

The following categories of Activities are Restricted and can be accepted only on the basis of formal approval by MANGOPAY’s Authorized Management.

4.1 Drugs, Alcohol, and Tobacco

  • Alcohol, alcoholic beverages, spirits for consumption; retail sale of any such products

  • Tobacco, e-cigarettes, other assimilated (Business-to-Business B2B model, wholesale, trading)

  • Nicotine gum and patches (Business-to-Business B2B model, wholesale, trading)

    • See 3.1 prohibited activities Drugs, Alcohol, and Tobacco

 

4.2 Medical & pharmaceutical goods and services

  • Online sale/trading of pharmaceutical goods

  • Prescription-only products and regulated medical devices

  • Medical consultation, teleconsultation, advice or practice

    • See 3.2 prohibited activities Medical & pharmaceutical goods and services

  •  

4.3 Activities that may be illegal, or subject to specific regulations or licenses

  • Firearms, explosives and dangerous materials: Fireworks

    • See 3.6 prohibited activities Activities that may be illegal, or subject to specific regulations or licenses

 

4.4 Other activities

  • Precious goods: Watches and jewellery, Art objects, marketplaces

  • Donations, charities: Donations/collections platforms, Charities, NGOs, Charity sweepstakes and raffles for the explicit purpose of fundraising

  • Non-fiat currency: Cryptocurrencies, cryptoassets, tokens and assimilated, Non-fungible tokens (NFTs), Sale of stored value or credits i.e gift cards, loyalty programs, online gaming platforms

  • Shipping, transportation, and delivery services: Drop shipping, Customer-to-Customer (C2C) shipping, delivery services, parcel or goods transportation, pick-up, handling

  • Auctions: Other Auction houses

  • Other products, services, business: Live-stock, Pet marketplace & platforms, Second-hand car sales

    • See 3.8 prohibited activities Other activities

 

4.5 Financial Services

  • Financial Platforms, Products, and Services: Investment and brokerage services, Lending services, Buy Now Pay Later services, Crowdfunding, crowd-lending/financing, Insurance services (including medical and life insurance), Money transfer and money remittance, Banks including neobanks / challenger banks, Payment escrow services, payment facilitation

    • See 3.7 prohibited activities Financial Platforms, Products, and Services

 

4.6 Travel⁠

  • Travel agencies, online travel bookings, travel facilitators, carriers

  • Airlines (including private jets)

  • Other delayed delivery businesses e.g. Hotels, Car Rentals

 

4.7 Products and services that are unfair, predatory, or deceptive

  • Social, Gaming, Streaming: In-game purchases, E-sports, video gaming competitions and associated, Streaming

    • See 3.4 prohibited activities Products and services that are unfair, predatory, or deceptive

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